Our goal is to thoroughly discuss your legal issues. However, all law firms impose time limits on consultations. The maximum available attorney time for an online consultation may be spread over up to three consecutive business days, after which the consultation automatically concludes.
By way of clarification, this is not a three-day consultation. Our policy permits a consultation to be spread over that period up to the maximum allowable or specified attorney time. This is an accommodation to the client in order to facilitate thorough Q&A.
We do not offer group consults with multiple persons at different email addresses. While group legal discussions are fine in an office conference room, they quickly become chaotic by email. Our policy is to work with one client at one email address.
We do not offer consultations or any other legal services by text. While texting may be suitable for quick personal communications, the texting of sentence fragments and one-liners is not a professional way to discuss a nuanced legal case. Please use a keyboard device and take your time.
Because of the nature of our online consultation process, clients are required to have full online capability for emailing from a keyboard device and transmitting documents electronically.
We do not work with DIYers. If you are doing some or most of your own legal work, ours is not the law office for you.
We do not offer tax, accounting, or bookkeeping advice. Always consult a qualified CPA in conjunction with seeking legal advice on business and real estate matters.
Transmission of Your Supporting Documentation
We will need to see your background documents in order to thoroughly advise you, so after retaining us (not before please, since we will not yet have set up your file), you should electronically transmit copies of supporting documents by email or by fax to (832) 201-5327 Please do not send documents in the physical mail. Emailed documents should be sent as standard attachments in pdf, Word, or WordPerfect. Use our general office email address, LoneStarLandLaw@aol.com.
Please provide only documents that are directly relevant to your case. Sending us a hundred-page title company file when we’ve requested only a three-page warranty deed would be an example to avoid. This adds to download and handling time and could increase your fees. Also, for reasons of legibility and clarity, please avoid jpeg or i-phone photos of documents.
Your background documents should be accompanied by a concise summary of your case plus a list of your specific questions.
We need immediate and easy access to these documents to do our job. Please avoid barriers such as passwords or encryption; read-only attachments that cannot be downloaded or printed; or requiring that we first go to a third-party document site, obtain a password or register in order to enter; etc. If you are not comfortable with the security of our process, then you may wish to consider consulting another law firm, at their offices, where you can present your documents in person.
Advance payment is required. We offer a variety of payment options on the website including credit/debit and Paypal as well as wire transfer and direct deposit to our operating account at Wells Fargo. Files go into our queue in the order in which payment is made. Unless you require an invoice first, it is up to you to begin the process by making payment on the website.
Initial consultation fees are non-refundable flat fees that are not subject to hourly accounting. There is no refund of any part of an initial consultation fee once the attorney expends time and effort advising a client or working on a file. This applies even if the legal advice is unfavorable to the client or our firm declines to handle the case further.
Ninety percent of the items on our fee schedule are flat fees per item. When hourly billing applies, attorney time is accounted for in quarter-hour increments after the initial consultation minimum flat fee.
Note please that a consultation does not include free document preparation, nor does a document request include a free consultation. These are separate items in a flat-fee system.
Consultations are stand-alone value-added legal services and are not credited toward future fees.